Free Shipping on eBay Costs MORE Than You Think! Tip to SAVE YOUR PROFITS!
Shipping on ebay can be a bit tricky to navigate. Free shipping seems like a good idea because so many sellers have free shipping on ebay. However, shipping items for “free” on ebay is more expensive than you think. Let’s discuss! I’ll also give you a tip to save your bottom line if you DO get a return and are forced to refund a customer. Stay tuned because there is a tip that ebay probably doesn’t want you to know!
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Very good points! THANK YOU!
Buyer paid returns are an automatic inad if they are dissatisfied with anything. I think they encourage inads. With free returns the buyer can’t leave negative feedback.
4:59 but surely its not free shipping if the shipping price has just been simply merged into price etc?
No free shipping train
is it the same if you use flat vs calculated shipping
I been ripped off to many times and the fees what a joke dint choose to use this garbage and people who are vaccinated my choice
good advice but the shipping funds $5-10 is not worth the worry of getting a negitive
It’s not really out of fe bays pockets , I mean eBays pockets, most likely it’s paid with all the fees they charge sellers.
This is an awesome video! Thank you!
❤ u go girl
Thank you
I removed free shipping because buyers always sent a discounted offer ,so now I just wrap the cost into the listed price , it gives me room to accept discounted offers. I used to price at my lowest with free shipping thinking I would come up on the top searches but nope no difference.
6:32 … thank you! that’s all I needed to hear! great stuff!
Agree 100% on not offering free shipping. And love your little tip. Don’t have many returns, but every dollar saved adds up. Thank you.
These are all valid points, great job Lindey. So many people don’t think about their bottom line or "net" profit. We (as sellers) cannot afford to eat these costs to favor the buyer in the hopes we will get more sales (free shipping, returns). eBay will favor the buyers every time now, you have to protect your profit and make money, otherwise why are we here?
I sold on eBay years ago and the amount of people who try to cheat you is insane!!!! Are there that many broke a** people who won’t be honest and just buy outright and be honest?!Apparently there is!
Good points here. I offer free shipping but I don’t get returns so I have no changed it. But that’s just that one product.
You know free shipping is baloney because/if ebay encourages it. Ebay is not concerned about the sellers’ best interest.
Where in the sellers policy, can you add buyer’s pay return shipping?
I don’t like how ebay did there free shipping now they to fix it now every is just high or expensive.
INAD return if you don’t refund their original shipping you will not get your ebay fees refunded.
You don’t get top rated seller if you charge shipping.
The only items I offer free shipping on are books and media that ships by Media Mail. The shipping cost is lower and less of a variable cost range depending on where you ship to. I also do it to try to be competitive in that saturated niche. I sell a lot of shoes and buyers pay shipping.
Great well describe
Hi sissy 😊
Charge shipping
Our store uses flat shipping instead of calculated. Using calculated shipping gives a wide variance depending on location that makes prices not competitive. But if its our fault regarding "item not described" we always refund the entire amount. Just seems like the right thing to do business wise.
That part is false. A customer opened a return ticket and eBay refunded the customer but the original price plus return shipping fee from my account. So I not only lost the initial shipping fee I paid to ship the item, I also lost the return shipping cost. eBay took the money from my checking. account.
It is a constant juggle when offering free shipping and charging shipping. On lower shipment cost items, and/or lower return rate items we will offer free shipping to stay competitive. On items that cost more to ship or are a higher rate return we will charge shipping. Best wishes! -Steven
Just gettin started. I have been doing free shipping but it is eating the hell out of profits. Some items I just switched to paid.
This woman is so hot
I charge shipping. Another big reason to charge shipping is to not add taxable $$. By increasing the cost of your item to offer free shipping you’ve increased your tax liability. This is a bigger consideration as that applies to ALL items sold.
The people that sort by free shipping are the ones that live in Hawaii and Alaska to catch people that didn’t exclude the states.
It is so great to see you smiling again! You have got this girl! ❤
two years ago I attempted to open an Ebay store. I felt pressured to offer free shipping and free returns; so i did. And I got screwed exactly as you said! I ate original shipping AND return shipping. It’s the main reason that I stopped selling there and moved over to Marketplace. Going to give Ebay another try with YOUR advice. Thanks!
Thank you! I figured this out the hard way, so if I offer returns I will now only do 14day returns, buyer pays return shipping. So a buyer decided after making an offer on my Daulton April Figurine that it didn’t match her set. Why wouldn’t she know that by viewing all the photos and reading the description that actually had the model number you would think. She actually waited until the last day to request a return as just didn’t like it (which eBay lets them do- eBay should change this to three days like other platforms so buyers stop taking advantage, but then they will just lie and say not as described). eBay then gives them like 21 days to return it, so so that 14 days is out the window right? She kept the original box, so eBay did step up and let me keep the funds and refunded her as well because it was not returned with the item. I will never do free returns. I don’t do 14 day returns at this time, because when I do, I start getting returns because they just didn’t like it scenario. I’m up in the air about this because I want more sales, but I’m a reseller selling vintage Jewelry, Antiques, collectibles, and a bit of everything in between.
Yeah, but what do you do with the low ball offers.
sWish we were in The states, it’s “illegal” to do this in the UK
Completely agree. This is a HUGE reason I don’t offer free shipping. Seems like a lot of the free shipping advocates overlook this.
As a seller on ebay I have always charged shipping. However, I only charge what my actual costs of shipping are and don’t pad it as many sellers do.
I don’t do free shipping I learned that
So, saying you’re "square" by not having to refund the original shipping, aren’t you still out the return shipping you paid? Not as much as paying both ways of course, but this still makes it a loss, does it not? 🤔
If I want my listings only sold to buyers in the 48 continental States, not Hawaii and Alaska, how to set up this policy to let the shoppers know? Is there something in the setting or in the listings I can do to specify that policy?
I’m pretty sure eBay told me to purchase a return shipping label when this has happened, and took it from my funds on hold which is why I did buyer pays return shipping. I could be wrong, maybe that changed.
It’s costs more but you are priceless ❤
Like you, my mindset re: free shipping has changed. with experience and knowledge I came to be of the opinion, (a few years ago), no more free shipping. Great video. Even though I’m aware of the things the you said, I don’t think the majority of sellers have thought it all through. Maybe I’m wrong, but it seems to be what I see and hear.
I understand the issue and appreciate the tip. However, is there not a factor of how many returns you get/expect vs free shipping attracting more eyeballs/buyers?
If there are not a lot of returns in your e-bay life, then offering free shipping may be a very viable and worthwhile way to increase traffic to your listings and, ultimately, making the sale.
Exactly why we stopped free shipping.
I always charge shipping, most of the time I refund shipping always if it is my fault. I think I’m going to change this now, no shipping refund unless it is completely my fault. I do on rare occasions let them keep item if it broke and they send a picture to prove it. One note if shipping is charged to customers and the rates change you do not have to re-figure price/cost. This also allows me to change from USPS to another service if needed.
Thanks Lindey! You rock!